FAQ

FAQ

We work to ensure you purchase branded perfumes for the best prices and highest quality. High quality service, individual approach to each customer, attentiveness and responsiveness - that`s what makes us different from everyone!

Opinion of our clients is of high importance for us. Kindly contact us for any arising questions, to which you can’t find the answers on our website. Below you can find the most frequently asked questions from our customers, we hope you will find here the answer to your question.  If not - feel free to write, call and contact us. We will be glad to help you!

Delivery
What is the price and time for delivery?

Delivery from Larose.az is always free! If the order is made before 12:00, the delivery is carried out throughout the day until 21:00 Baku time; orders received in the second half of the day will be delivered before the end of the next day. Delivery in Sumgait and Khirdalan is carried out the next day after the order. Delivery to the regions of Azerbaijan is carried out within 3-5 business days from the date of payment. More details about delivery can be found here.

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Do you deliver to regions of Azerbaijan?

Yes, we deliver orders throughout Azerbaijan. Delivery to the regions of Azerbaijan is carried out within 3-5 business days from the date of payment.

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Is it possible for express delivery within 1-2 hours?

Express delivery is available for at least 1 hour after ordering and delivered to the territory of Icheri Sheher metro station, Baku. The express delivery is to be negotiated on the phone in advance with our manager.

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Do you deliver only sample order?

When ordering a sample, delivery is carried out only on the territory of Icheri Sheher metro station, Baku.

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Order and payment
How can I order?

To place an order is required to register on our site, select perfumes and send them to the cart, and then enter the necessary data for delivery, then choose the payment method. Also, you can order by contacting us by phone or on our social pages. More information can be found here.

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Can I order without registration on website?

Yes, you can. To place an order without registering on the site you need to contact our manager by indicated numbers, or order a call back. You can contact us on social networks.  It should be noted that without registering you will not receive bonuses after purchase.

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Can I pay for my order in cash?

Of course! You can pay in cash upon receipt of the order by our employee. To this end, during the registration of the order select the appropriate payment option in the "payment method". We accept only national currency of the Republic of Azerbaijan - AZN. More information about payment can be found here.

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How can I pay for order with delivery to region? Online payment is not suitable for me.

We have an extra payment option for the orders from the regions - "Payment through bank and postal transfer". When placing an order you need to specify "cash" payment method. Next you will receive details of contact person (address), to whom you send payment for order. Orders with delivery to the regions require full prepayment. Once the payment received you will be sent an order.

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Can I order a sample of perfume?

To view the quality and originality of perfumes we have the opportunity to order samples. To order a sample of perfume, please contact us.

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About perfumes

We work to ensure you purchase branded perfumes for the best prices and highest quality. High quality service, individual approach to each customer, attentiveness and responsiveness - that`s what makes us different from everyone!

Opinion of our clients is of high importance for us. Kindly contact us for any arising questions, to which you can’t find the answers on our website. Below you can find the most frequently asked questions from our customers, we hope you will find here the answer to your question.  If not - feel free to write, call and contact us. We will be glad to help you!